Very few or no online customer reviews means big problem.⁣



⁣Online customer reviews will play a major role to prompt transactions and acquisition of new customers. With 85%* of consumers doing online research before calling a business or making a purchase, these reviews tell first-hand stories that potential customers trust more than advertising or seller’s information.⁣


Online customer reviews are powerful tools to influence the decision of a potential customer. Make it easy for them to trust you via your previous happy customers who have already contributed to your brand reputation. ⁣


It will cost you nothing to have your business page on Google My Business, Yelp, Yahoo! The traffic on these sites is enormous you don’t want to miss out. ⁣


Encourage more of your best customers or business peers to leave written reviews on these sites. Aside from helping other customers, it will help with your SEO performance, too.⁣


If you’re worried about negative reviews, respond and convey enthusiasm to help an unhappy customer. To learn more about how to tackle this process, read this from ReviewTrackers >> https://cutt.ly/ehUEDFw⁣


From my experience as a consumer, I like to see a mix of positive and negative written reviews – some happy customers some very disappointed. But there is the element of authenticity there that I really like to factor into my buying decision.⁣

As you prepare your Marketing strategies for para- or post-covid 2021 market and determine to survive the highly competitive market, see if your Customer Reviews are in place.

*Source: Oberlo

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