Get To Know Your Customers Day

? ? ?  It’s “Get To Know Your Customers Day” today!

Did you know that this event comes around once every quarter on the third Thursday in January, April, July, and October?

Today, business owners nationwide are celebrating this event – creating conversations with clients and customers, learning more about their needs, getting ideas to improve their service or product, and fostering customer relations.

Simple gestures like these go a long way:

“Jodi, how did you like your last order? We have a special promo for loyal customers like you today!”

“Charles, your car is due for an oil change soon — here’s 10% off!”

Here are 5 ideas you can use for Get To Know Your Customers Day:

1.  Start a loyalty program.

2.  Ask and reward your customers for taking a short survey.

3.  Be present in the social channels where they are mostly, and have personalized interactions with them.

4.  Throw a “Customer Appreciation Event” either with coupons, freebies, custom “thank you” cards, social media shoutouts, gift cards, etc.

5.  Send email reminders or conversations about the service or products they are most likely in need of by now. Offer custom discounts or special promos based on their birthday, holiday, or anniversary as a loyal customer.

Have fun! ?‍♀️